Faced with this exceptional situation and its rapid evolution, we would like to inform you of the latest measures taken by carriers regarding the status of their delivery services.
Mondial Relay announces the official closure of all its drop-off and delivery points , sorting centers, regional agencies and shops including tobacconists, petrol stations, pharmacies and supermarkets.
- Parcels currently in the Mondial Relay network, parcels will be confined either to a relay point or to an agency and will only be distributed when the stores reopen.
- If parcels in transit (in the Agency,) they will remain confined in our Agencies until the opening of the chosen relay point.
- If packages are delivered to a closed relay point, they will remain pending until it opens.